Hamad Medical Corporation (HMC) encourages patients to take advantage of convenient options for managing specialist appointments, including rescheduling or canceling as needed.
Patients who are unable to attend their scheduled appointments are urged to cancel or reschedule as soon as possible. This can be done through two simple methods:
- Call the Nesmac Patient Contact Center on 16060, which operates 24/7 in multiple languages. Any changes must be made at least 24 hours in advance.
- Cancel or reschedule appointments can also be made through a reminder call from the Patient Contact Center, which contacts patients a few days before their appointments.
Missing appointments without proper notice can result in cancellations and the need for a new referral, said Dr. Khalid Al Jalham emphasized that the initiative aims to improve service efficiency and ensure that appointment slots are used effectively.